Vip Members

How Does VIP Membership work?

  • The VIP Membership is one of two payment options. We also offer a one-time Pay-As-You-Go payment option.
  • It is a flexible monthly membership that gives you tons of benefits:
    • Gift to supply your wine cellar: You’ll receive a $20 welcome gift of store credits at sign-up AND an additional $10 of complementary store credits every month.
    • VIP Discount: You will automatically receive 20% off the entire collection of our wines on all your orders. Like we said, this is Black Friday all year.
    • Unlimited free shipping. Never pay any of the shipping costs for your next orders. We keep the costs on us!
  • How the VIP Membership works:
    • Your membership renews on the last day of the month. You will be charged $29.90, but you’ll receive $39.90 in store credits. (We offer you an extra $10.)
    • Store credits can be used to buy any wine or bundle. If you forget to use your credits during a month, don’t worry because they never expire.
    • You can cancel your membership through your account or (even better) you can skip a month and keep all your privileges (including the 20% discount and the extra store credits).
    • If for some reason you forget your membership, you can ask for a refund of what you paid for up to 30 days.
  • With the VIP Membership:
    • You don’t have to pay every month.There is no membership fee and you can skip a month as many times as you want
    • Store credits can be used to buy anything on Le Grand Verre and they never expire!
    • You can get a refund if you forget to skip. Just contact our Customer Care team
  • Are you already a VIP Member and you’d like to unsubscribe?
    • If you want to cancel your subscription, just click on this link and follow the steps until you receive a message that confirms you have unsubscribed. Don’t hesitate to reach out to us if you need further assistance.
    • Make sure you are logged in into your account to unsubscribe.

What are the Benefits of being a VIP Member?

  • VIP is a flexible membership that gives you tons of benefits:
    • Gift to build the wine supply in your cellar: You have already received a $20 welcome gift credit when you signed-up AND will get an additional $10 of complimentary credits every month.
    • VIP Discount: You will automatically receive 20% off our collection of wines on all your orders. This is Black Friday all year.
    • Unlimited free shipping: You’ll never pay any shipping costs for your orders. We keep delivery costs on us!
  • Do you know that with the VIP Membership:
    • You don’t have to pay every month: there is no membership fee and you can skip the month as many times as you want
    • Store credits can be used to buy anything on Le Grand Verre and they never expire!
    • You can get a refund if you forget to skip: just contact our Customer Care team 

How does Store Credit work?

  • Our VIP members are entitled to receive store credits to help you add great wines to you wine cellar.
    • When you join as a VIP Member, we offer you your first $20 credit at no charge.
    • That converts immediately into store credits worth $39,90, which means that we’re giving you an additional $10 complementary store credit each month
    • So, at the end of your first month, you’ll have a $59,90 store credit (doubled what you paid for).
    • Don’t worry! Your store credit should apply automatically during checkout.
    • If for some reason it doesn’t, you can apply your store credit by clicking the purple button “Apply Your Credit” during checkout (just above where you enter your payment information).

How does the Pay as You Go option work?

  • The option is one of two payment options. We also offer a VIP Membership payment option.
  • The Pay-As-You-Go option is great if:
    • You love wine, but only shop occasionally
    • You want a commitment-free shopping experience
    • You are giving a gift and don’t want to be an active member
    • You shop infrequently on our site
  • You can pick the Pay-As-You-Go option every time you shop with us, if you’d like.
  • But remember that if you choose not to join as a VIP member, you could miss out on our VIP benefits, such as 20% off our entire wine collection all the time; $20 free welcome gift, which is a store credit, plus $10 of complementary store credits each month.
  • Want to know how the VIP Membership works? Check it out here

How Do I Skip The Month? How Do I Opt Out For The Month?

  • Want to skip the month? Click here
  • When you sign up for the VIP membership, there is never any obligation to shop each month. If you decide not to make a purchase, you can always opt out by selecting the “Skip the Month” option directly in your account.
  • What you need to know:
    • The “Skip the Month” button is located directly in your account dashboard here.
    • Once you decide to skip a month, you will receive an email confirmation.
    • But you’ll keep all your VIP privileges including the 20% discount and complimentary store credits.
    • You may skip as many months as you would like. There is no limit!

How do I cancel my VIP Membership?

  • The VIP Membership is one of two payment options. We also offer a one-time Pay-As-You-Go option. There are great benefits associated with our exclusive membership program.
  • With the VIP Membership: 
    • You don’t have to pay every month: there is no membership fee and you can skip the month as many times as you want
    • You can get a refund if you forget to skip: just contact our Customer Care team
    • You get $10 of complementary store credit each month
    • You get 20% all collection
  • How the VIP Membership works:
    • Your membership renews on the last day of the month. You will be charged $29.90 and receive in total $39.90 in store credit (we offer you an extra $10).
    • Store credits can be used on any wine or bundle and in case you forgot to use them this month do not worry they never expire.
    • You can cancel your membership through your account or even better can skip a month and keep all your privileges (including 20% discount, extra store credits and quarterly VIP sampling).
    • Last but not least your satisfaction matters – if you forgot your membership you can ask for a refund of the store credit you paid for up to 30 days.
  • Still want to unsubscribe?
    • If you want to cancel your subscription, just click on this link steps until you receive a “You have unsubscribed from the VIP Membership” message.Don’t hesitate to reach out to us if you need further assistance.
    • Make sure you are logged in into your account to unsubscribe.