Frequently Asked Questions
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LGV Wines
All of our premium French wines come from predominantly women-led winery partners, who grow and cultivate their grapes using organic or sustainable farming methods. This combined with painstaking traditional methods, sometimes including horse plowing and harvesting by hand, ensures that you get the purest expression of the fruit and the soil. Made by female vintners, our craft wines are balanced and elegant rather than the bold, high-alcohol wines with all the same taste that you find in everyday stores.
Unlike large-batch industrial brands that often use pesticides and additives, LGV French wines are grown under organic and sustainable farming techniques to offer the purest taste. The majority of our wines are made from organic grapes without the use of hard pesticides or chemicals with certifications from international agencies such as Ecocert. The remaining are certified sustainable farming or high environmental value which implies no chemical substance that could damage soils, water or health is ever used.
Most of our wines do contain sulfites. Sulfites are a common part of the wine-making process and are a natural byproduct of fermentation. The certification made with organic grapes controls that the strict minimum (less than 10mg/L) is being used.
We work exclusively with family estates in France, with 90% of our wineries being led or co-led by women. We also focus on wines made with organic grapes which means no pesticide or chemical or additive are ever used. Our vintners manually prune their vines, and harvest the grapes by hand (no machines here) in order to protect the vines and select the very best grapes
LGV is proud to bring you the best of France in your cabinet. Our collection covers the main varietals, such as chardonnay, sauvignon blanc, cabernet sauvignon, merlot, cabernet franc and chenin blanc. Our partner vineyards cover the whole of France including Bordeaux, Pays d’Oc, Provence and Loire Valley and include famous parcels such as Haut-Medoc Bandol or Anjou. Most of our wines are in dry style though we do have a slightly sweet white and rosé.
Our proprietary 6.3oz bottles are made of shatter-proof, double sided, recyclable PET. We received a grant from the Region of Burgundy to develop special bottles that combine convenient great design with the technology to preserve all the wines aromas. We used recycled and recyclable material to produce our packaging and encourage you to recycle them after use (and give them a third life at least!).
At the moment our wines are available in 100 World Market locations across California, Oregon, Washington State, Texas, and in the beautiful dining venues at the Newark airport as well as a handful of gourmet tables and 5-star hotels, with more retail locations coming soon. They retail from $20 per 4-pack ($4.99 per bottle) for our most affordable wines, $25 for our wines made with organic grapes ($6.25 per bottle) and $30 for our special parcels and cru selection ($7.50 per bottle).
We are happy to say that we ship to most states in the USA, including Washington, DC. To be specific, we are able to ship to: AZ, CA, CO, CT, DE, DC, FL, GA, ID, IL, IN, KS, ME, MD, MA, MI, MN, MO, MT, NE, NV, NJ, NM, NY, NC, OH, OR, PA, SC, SD, TN, TX, VA, WA, WV, WI, and WY. If you don’t see your state on that list it means we can not ship to you due to state regulations.
We are required by law to make sure someone 21 or older signs for the wine, so we cannot ship to P.O. Boxes.
It typically takes 5 to 10 business days. We process your order in our warehouse in Southern California each Wednesday. Your package will then be delivered on Thursday via UPS. You will receive a notification with tracking information (typically on Thursday night or Friday morning). Once you receive your notice, it will take 1 to 5 business days to reach you (typically less than 48 hours on the West Coast).
We ship our wines in beautiful little boxes containing each 4 bottles (which is our minimum order size). These boxes are made of recycled carto and delivered to your door by FedEx. We will provide your tracking number so that you can ensure you are at home to sign the package.
Yes. An adult over 21 years of age, with a valid ID, must be present to sign for the delivery. To ensure that your package is received in the event that you are unable to sign for it, try sending it to your place of work where someone over 21 can sign for it, or a FedEx Office location where you will have more flexibility to pick up your order at your convenience.
If you are not home to sign for the package, you can click on the tracking number from your consumer dashboard here: https://lgvwines.com/my-account. Then go below the delivery address and click on “Manage Delivery”. From there you can select “hold at a drop off location” and FedEx will hold the package at a location where you can pick up your wines.
In the unfortunate event that your package arrives damaged or missing some of your great wines, please contact our customer service with your order number and a picture of the damage and we will coordinate a refund, or ship you a replacement free of charge.
Le Grand Verre Wine Club members receive $29.99 per month in store credit towards the purchase of ANY of our wine bundles, AND up to 30% off of your purchase. You also receive FREE shipping on all orders totaling $50 or more.
No worries; your store credit never expires. Each month, any unspent store credit gets rolled over into the next month.
LGV Wine Club members pay $29.99 a month, every month, to receive store credit and their premium discount. However, if you would like to skip a month for any reason, you can do so from your membership dashboard and click the “Skip this Month” button – just make sure to do so before the 1st day of each month. Your payment resumes the following month.
Wine is sharing and caring so we want you to be happy. If you feel you have too many store credits or you forgot to skip a month, you can contact our consumer service and ask to be refunded up to 30 days after purchase.
We heavily discount your first bundle order to give you the opportunity to try our delicious French wines. Plus, with 30% off all wines retail price and free shipping on orders over $50, you’re getting a great deal on high quality wines at an extremely affordable price.
We are sorry to see you go! You can cancel your account by sending a message to one of our customer service representatives. Remember, you can always skip the month’s payment from your Members Dashboard.
To skip a month, you just need to log into your account here: https://lgvwines.com/my-account/. Once on your Member Dashboard, you can click on the “Skip a Month” purple button on the middle of the page. You can then follow the instruction and a confirmation email will be sent to you.
We believe that wine is a product to be shared and our consumer satisfaction should be our number one objective. If you are a professional blogger, a food or wine critic, a social media broadcaster or you simply want to promote our beautiful bottles, please apply to our ambassador program here: https://lgvwines.com/affiliate. You will be contacted by Ismail, our e-commerce director.
For each friends and/or follow who makes a purchase you will earn $20 cash credit with no limitation and restriction. You will also be eligible for our ambassador’s exclusive perks (wine tastings, wine tour in the south of France…)
Your friends and followers are also in good hands: they will get to try an exclusive bundle of 6 bottles for as low as $9.99 shipping included – what else can you offer better?
It is very simple and works in 3 steps:
- Register in https://lgvwines.com/affiliate
- Use your own private link and/or coupon to share with your friends
- Receive email notification and $20 cash for each referral
Our product is highly differentiative for your venue and can offer your guest a unique experience:
- For retail/liquor stores: we offer organic, premium French wines in single-serve format starting at SRP of $4.99 a bottle.
- For restaurants: offer a safe by-the-glass solution for your consumers whether on-premise or as take away.
- For bars: these unbreakable bottles are perfect for pool bars, rooftops or any trendy bar.
- For hotels: this is the only super premium offer for 5-star hotel minibars or amenities.
We have developed a 6-wine collection for retail, restaurants and hotels. These wines can be sold individually or as 4-pack caddies (more information here https://lgvwines.com/wholesale). In order to sustain your business, we have also developed special cases that can be used as in-store displays, bar counter displays, table tent menus and special gift boxes. Contact us here to learn more: https://lgvwines.com/contact.
We are widely expanding our wholesale distribution; at the moment we are available in NY/NJ/DC/VA/ML/CA/TX/FL/GA and expanding by the week. Please contact us here https://lgvwines.com/contact and we will make it happen.
The short answer is yes, we do! We have implemented the necessary measures to ensure our staff and consumer safety including social distancing, usage of gloves and face masks. Based on our new organization we ship once a week every Wednesday.
LGV Wine Club members pay $29.99 a month, every month, to receive store credit and their premium discount. However, if you would like to skip a month for any reason, you can do so from your membership dashboard and click the “Skip this Month” button – just make sure to do so before the 1st day of each month. Similarly, as part of our Money Back Guarantee, store credits can be refunded up to 30 days after purchase by contacting our consumer service.
First go shopping and find your favorite wines on our website! As a Wine Club member you already receive 30% off all your purchases. Then your store credit should apply automatically during checkout. If for some reason it doesn’t, you can apply your store credit by clicking the purple button “Apply Your Credit” during checkout (just above where you enter your payment information).
Credits resulting from the monthly membership charge on the second day of the month are eligible for a refund for up to 30 days after the date of the initial charge. You can request a refund by contacting our consumer service who will check your eligibility and confirm the refund.
All of our premium French wines come from predominantly women-led winery partners, who grow and cultivate their grapes using organic or sustainable farming methods. This combined with painstaking traditional methods, sometimes including horse plowing and harvesting by hand, ensures that you get the purest expression of the fruit and the soil. Made by female vintners, our craft wines are balanced and elegant rather than the bold, high-alcohol wines with all the same taste that you find in everyday stores.
Unlike large-batch industrial brands that often use pesticides and additives, LGV French wines are grown under organic and sustainable farming techniques to offer the purest taste. The majority of our wines are made from organic grapes without the use of hard pesticides or chemicals with certifications from international agencies such as Ecocert. The remaining are certified sustainable farming or high environmental value which implies no chemical substance that could damage soils, water or health is ever used.
Most of our wines do contain sulfites. Sulfites are a common part of the wine-making process and are a natural byproduct of fermentation. The certification made with organic grapes controls that the strict minimum (less than 10mg/L) is being used.
We work exclusively with family estates in France, with 90% of our wineries being led or co-led by women. We also focus on wines made with organic grapes which means no pesticide or chemical or additive are ever used. Our vintners manually prune their vines, and harvest the grapes by hand (no machines here) in order to protect the vines and select the very best grapes
LGV is proud to bring you the best of France in your cabinet. Our collection covers the main varietals, such as chardonnay, sauvignon blanc, cabernet sauvignon, merlot, cabernet franc and chenin blanc. Our partner vineyards cover the whole of France including Bordeaux, Pays d’Oc, Provence and Loire Valley and include famous parcels such as Haut-Medoc Bandol or Anjou. Most of our wines are in dry style though we do have a slightly sweet white and rosé.
Our proprietary 6.3oz bottles are made of shatter-proof, double sided, recyclable PET. We received a grant from the Region of Burgundy to develop special bottles that combine convenient great design with the technology to preserve all the wines aromas. We used recycled and recyclable material to produce our packaging and encourage you to recycle them after use (and give them a third life at least!).
At the moment our wines are available in 100 World Market locations across California, Oregon, Washington State, Texas, and in the beautiful dining venues at the Newark airport as well as a handful of gourmet tables and 5-star hotels, with more retail locations coming soon. They retail from $20 per 4-pack ($4.99 per bottle) for our most affordable wines, $25 for our wines made with organic grapes ($6.25 per bottle) and $30 for our special parcels and cru selection ($7.50 per bottle).
We are happy to say that we ship to most states in the USA, including Washington, DC. To be specific, we are able to ship to: AZ, CA, CO, CT, DE, DC, FL, GA, ID, IL, IN, KS, ME, MD, MA, MI, MN, MO, MT, NE, NV, NJ, NM, NY, NC, OH, OR, PA, SC, SD, TN, TX, VA, WA, WV, WI, and WY. If you don’t see your state on that list it means we can not ship to you due to state regulations.
We are required by law to make sure someone 21 or older signs for the wine, so we cannot ship to P.O. Boxes.
It typically takes 5 to 10 business days. We process your order in our warehouse in Southern California each Wednesday. Your package will then be delivered on Thursday via UPS. You will receive a notification with tracking information (typically on Thursday night or Friday morning). Once you receive your notice, it will take 1 to 5 business days to reach you (typically less than 48 hours on the West Coast).
We ship our wines in beautiful little boxes containing each 4 bottles (which is our minimum order size). These boxes are made of recycled carto and delivered to your door by FedEx. We will provide your tracking number so that you can ensure you are at home to sign the package.
Yes. An adult over 21 years of age, with a valid ID, must be present to sign for the delivery. To ensure that your package is received in the event that you are unable to sign for it, try sending it to your place of work where someone over 21 can sign for it, or a FedEx Office location where you will have more flexibility to pick up your order at your convenience.
If you are not home to sign for the package, you can click on the tracking number from your consumer dashboard here: https://lgvwines.com/my-account. Then go below the delivery address and click on “Manage Delivery”. From there you can select “hold at a drop off location” and FedEx will hold the package at a location where you can pick up your wines.
In the unfortunate event that your package arrives damaged or missing some of your great wines, please contact our customer service with your order number and a picture of the damage and we will coordinate a refund, or ship you a replacement free of charge.
Le Grand Verre Wine Club members receive $29.99 per month in store credit towards the purchase of ANY of our wine bundles, AND up to 30% off of your purchase. You also receive FREE shipping on all orders totaling $50 or more.
No worries; your store credit never expires. Each month, any unspent store credit gets rolled over into the next month.
LGV Wine Club members pay $29.99 a month, every month, to receive store credit and their premium discount. However, if you would like to skip a month for any reason, you can do so from your membership dashboard and click the “Skip this Month” button – just make sure to do so before the 1st day of each month. Your payment resumes the following month.
Wine is sharing and caring so we want you to be happy. If you feel you have too many store credits or you forgot to skip a month, you can contact our consumer service and ask to be refunded up to 30 days after purchase.
We heavily discount your first bundle order to give you the opportunity to try our delicious French wines. Plus, with 30% off all wines retail price and free shipping on orders over $50, you’re getting a great deal on high quality wines at an extremely affordable price.
We are sorry to see you go! You can cancel your account by sending a message to one of our customer service representatives. Remember, you can always skip the month’s payment from your Members Dashboard.
To skip a month, you just need to log into your account here: https://lgvwines.com/my-account/. Once on your Member Dashboard, you can click on the “Skip a Month” purple button on the middle of the page. You can then follow the instruction and a confirmation email will be sent to you.
We believe that wine is a product to be shared and our consumer satisfaction should be our number one objective. If you are a professional blogger, a food or wine critic, a social media broadcaster or you simply want to promote our beautiful bottles, please apply to our ambassador program here: https://lgvwines.com/affiliate. You will be contacted by Ismail, our e-commerce director.
For each friends and/or follow who makes a purchase you will earn $20 cash credit with no limitation and restriction. You will also be eligible for our ambassador’s exclusive perks (wine tastings, wine tour in the south of France…)
Your friends and followers are also in good hands: they will get to try an exclusive bundle of 6 bottles for as low as $9.99 shipping included – what else can you offer better?
It is very simple and works in 3 steps:
- Register in https://lgvwines.com/affiliate
- Use your own private link and/or coupon to share with your friends
- Receive email notification and $20 cash for each referral
Our product is highly differentiative for your venue and can offer your guest a unique experience:
- For retail/liquor stores: we offer organic, premium French wines in single-serve format starting at SRP of $4.99 a bottle.
- For restaurants: offer a safe by-the-glass solution for your consumers whether on-premise or as take away.
- For bars: these unbreakable bottles are perfect for pool bars, rooftops or any trendy bar.
- For hotels: this is the only super premium offer for 5-star hotel minibars or amenities.
We have developed a 6-wine collection for retail, restaurants and hotels. These wines can be sold individually or as 4-pack caddies (more information here https://lgvwines.com/wholesale). In order to sustain your business, we have also developed special cases that can be used as in-store displays, bar counter displays, table tent menus and special gift boxes. Contact us here to learn more: https://lgvwines.com/contact.
We are widely expanding our wholesale distribution; at the moment we are available in NY/NJ/DC/VA/ML/CA/TX/FL/GA and expanding by the week. Please contact us here https://lgvwines.com/contact and we will make it happen.
The short answer is yes, we do! We have implemented the necessary measures to ensure our staff and consumer safety including social distancing, usage of gloves and face masks. Based on our new organization we ship once a week every Wednesday.
LGV Wine Club members pay $29.99 a month, every month, to receive store credit and their premium discount. However, if you would like to skip a month for any reason, you can do so from your membership dashboard and click the “Skip this Month” button – just make sure to do so before the 1st day of each month. Similarly, as part of our Money Back Guarantee, store credits can be refunded up to 30 days after purchase by contacting our consumer service.
First go shopping and find your favorite wines on our website! As a Wine Club member you already receive 30% off all your purchases. Then your store credit should apply automatically during checkout. If for some reason it doesn’t, you can apply your store credit by clicking the purple button “Apply Your Credit” during checkout (just above where you enter your payment information).
Credits resulting from the monthly membership charge on the second day of the month are eligible for a refund for up to 30 days after the date of the initial charge. You can request a refund by contacting our consumer service who will check your eligibility and confirm the refund.
